Work Apps That Can Help You Run Your Company Better
Effective communication apps and tools
Communication is crucial, especially now when everyone is physically away from each other. As a business owner, you need an effective communication tool to bring about the continuation of your business processes remotely. Whether it’s the best team chat app or group communication app you’re out to get, here are some of them you can adopt:
Troop Messenger comes with a promise of enabling you to share information swiftly and securely with team members. You can carry out video calls, video conferencing, share files, desktop sharing, etc. Unlimited access is also provided to chat history to ensure you do not lose any information.
Slack helps team members to be productive even in the face of a pandemic. What you get is an application that breaks conversations into channels to make these conversations more accessible. There’s also a searchable archive that provides easy access to the most important information.
Twist claims to be a distraction-free teamwork app that organizes discussions and makes it easy to find information. The app can be used to share ideas and information, and to build knowledge. Twist is also a tough competitor to Slack in terms of interoffice messaging, hence, where one fails, the other makes up for it.
Effective help desk apps
Help desk apps are crucial tools that can help you stay connected with your customers while working from home. While the benefits of implementing such software cannot be overdramatized, they are not far-fetched. There are many good help desk apps that can keep you connected with your clients or customers, and here are some of them.
Bitrix24 is a free help desk chat software for websites. It can be used on WordPress, Shopify, Drupal, WooCommerce, Joomla, etc. to receive responses from your customers. The features of this application include a live chat, callback and contact form.
Freshdesk offers a simplified way for you to manage your customers’ requests, and as such, ensure that you do not miss out on any. This omnichannel, AI-driven software comes with features such as email ticketing to convert every email received into a ticket.
LiveAgent is also help desk software that connects you with your customers via calls, chats, emails and social media. The requests from these communication channels can be turned into a ticket to help you manage them better.
Effective interviewing apps
Working from home WFH doesn’t put an end to onboarding processes. Interestingly, technology has simplified processes such as candidate engagement, intelligent candidate screening, candidate evaluation and so on. In fact, there are many existing apps that can assist you in hiring the best candidate for a job via visual interviewing/onboarding processes. A few out of many of them are as follows:
Modern Hire is an online interview and hiring platform that helps company owners and HR managers to hire the right candidate. This platform relies on AI, predictive analytics, assessment and workflow automation, amongst other technologies to support visual interviewing.
VidCruiter is a video interviewing software that offers you the most efficient and cost-effective way to find the ideal candidate for a job. With this video recruitment app, you get to engage, interview and hire more candidates while spending less time and resources.
The Spark Hire video interview application can be used to conduct interviews in real time. It also allows the candidate to answer questions, which can be reviewed at your own convenience. The latter enables you to compare the responses of several candidates to make better decisions on who to choose for a position.